Last Updated: January 1, 2024
1. Introduction
Shaanxi Rengke Erjing Information Technology Co., Ltd. ("Rengke," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect information when you visit our website at www.rengke.shop (the "Site"), use our services, or interact with us in any way.
By accessing or using our Site and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our Site or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms on our Site
- Subscribe to our newsletter or mailing list
- Request a quote or proposal for our services
- Communicate with us via email, phone, or other channels
- Participate in surveys, promotions, or events
- Create an account or profile on our Site
The personal information we may collect includes:
- Name (first and last)
- Email address
- Phone number
- Company name and job title
- Mailing address
- Project requirements and service preferences
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring website or source
- Pages visited and time spent on each page
- Links clicked and interactions with our Site
- Date and time of visits
- Device identifiers
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We use the following types of cookies:
- Essential Cookies: Required for the operation of our Site, including session management and security features.
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
- Preference Cookies: Enable our Site to remember information that changes the way the Site behaves or looks, such as your preferred language.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services and Site functionality
- To respond to your inquiries, requests, and provide customer support
- To process and deliver the services you have requested
- To send you technical notices, updates, security alerts, and support messages
- To communicate with you about products, services, offers, and events (with your consent where required)
- To monitor and analyze trends, usage, and activities in connection with our Site
- To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
- To personalize and improve your experience on our Site
- To comply with legal obligations and enforce our terms and policies
- To carry out our obligations arising from any contracts entered into between you and us
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These service providers are authorized to use your personal information only as necessary to provide services to us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
- Protection of Rights: We may disclose personal information to protect the rights, property, or safety of Rengke, our users, or others, as required or permitted by law.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure data storage with appropriate physical and logical controls
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions are retained for up to 2 years after your last interaction with us
- Service-related records are retained for the duration of the business relationship plus 3 years
- Analytics data is retained in anonymized form for up to 3 years
- Cookie data is retained according to the specific cookie lifespan as indicated at the time of collection
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information we hold.
- Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to request the transfer of your data to another organization or directly to you.
- Objection: You have the right to object to our processing of your personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at support@rengke.shop. We will respond to your request within 30 days.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Rengke. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You should review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@rengke.shop so that we can take appropriate action.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside China and choose to provide information to us, please note that we transfer the data to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company: Shaanxi Rengke Erjing Information Technology Co., Ltd.
- Address: Room 12601, Unit 7, Building 9, Liansheng Center, Fengcheng 5th Road, Economic and Technological Development Zone, Xi'an, Shaanxi, China
- Email: support@rengke.shop
- Phone: 15266479034
- Website: www.rengke.shop
最后更新日期：2024年1月1日
1. 引言
陕西仍克尔景信息科技有限公司（以下简称"仍克尔景"、"我们"）致力于保护您个人信息的隐私和安全。本隐私政策描述了当您访问我们的网站 www.rengke.shop（以下简称"本站"）、使用我们的服务或以任何方式与我们互动时，我们如何收集、使用、披露、存储和保护您的信息。
通过访问或使用本站和服务，您同意按照本政策收集和使用信息。如果您不同意本隐私政策的条款，请不要访问本站或使用我们的服务。
2. 我们收集的信息
2.1 您提供的个人信息
当您执行以下操作时，我们可能会收集您自愿提供的个人信息：
- 在本站填写联系表单或咨询表单
- 订阅我们的通讯或邮件列表
- 请求我们的服务报价或方案
- 通过电子邮件、电话或其他渠道与我们沟通
- 参与调查、促销或活动
- 在本站创建账户或个人资料
我们可能收集的个人信息包括：
- 姓名（名和姓）
- 电子邮箱地址
- 电话号码
- 公司名称和职位
- 邮寄地址
- 项目需求和服务偏好
- 您选择提供的任何其他信息
2.2 我们自动收集的信息
当您访问本站时，我们可能会自动收集有关您的设备和使用情况的某些信息，包括：
- IP地址和大概的地理位置
- 浏览器类型和版本
- 操作系统
- 引荐网站或来源
- 访问的页面和在每个页面上停留的时间
- 点击的链接和与本站的互动
- 访问的日期和时间
- 设备标识符
2.3 Cookie和追踪技术
我们使用Cookie和类似的追踪技术来追踪本站上的活动并保存某些信息。Cookie是包含少量数据的文件，可能包括一个匿名的唯一标识符。您可以指示您的浏览器拒绝所有Cookie或指示何时发送Cookie。但是，如果您不接受Cookie，您可能无法使用本站的某些部分。
我们使用以下类型的Cookie：
- 必要Cookie：本站运行所必需的，包括会话管理和安全功能。
- 分析Cookie：通过匿名收集和报告信息，帮助我们了解访客如何与本站互动。
- 偏好Cookie：使本站能够记住改变网站行为或外观的信息，例如您的首选语言。
3. 我们如何使用您的信息
我们将收集的信息用于以下目的：
- 提供、维护和改进我们的服务和网站功能
- 回复您的咨询、请求并提供客户支持
- 处理和交付您请求的服务
- 向您发送技术通知、更新、安全警报和支持消息
- 与您沟通有关产品、服务、优惠和活动的信息（在需要时征得您的同意）
- 监控和分析与本站相关的趋势、使用情况和活动
- 检测、调查和防止欺诈交易、滥用和其他非法活动
- 个性化和改善您在本站的体验
- 遵守法律义务并执行我们的条款和政策
- 履行您与我们之间签订的合同所产生的义务
4. 我们如何共享您的信息
我们不会向他人出售、交易或出租您的个人身份信息。我们可能在以下情况下共享我们收集的关于您的信息：
- 服务提供商：我们可能与代表我们执行服务的第三方服务提供商共享您的信息，例如托管、分析、邮件交付和客户支持。这些服务提供商仅被授权在向我们提供服务所必需的范围内使用您的个人信息。
- 业务转让：如果我们参与合并、收购或出售全部或部分资产，您的个人信息可能作为该交易的一部分被转让。
- 法律要求：我们可能在法律要求或在公共当局（如法院或政府机构）的有效请求下披露您的信息。
- 权利保护：我们可能根据法律的要求或许可，披露个人信息以保护仍克尔景、我们的用户或其他人的权利、财产或安全。
- 经您同意：当您给予我们明确同意时，我们可能与第三方共享您的信息。
5. 数据安全
我们实施适当的技术和组织安全措施，以保护您的个人信息免受未经授权的访问、更改、披露或破坏。这些措施包括：
- 使用SSL/TLS协议对传输中的数据进行加密
- 定期安全评估和漏洞测试
- 访问控制和身份验证机制
- 员工数据保护实践培训
- 具有适当物理和逻辑控制的安全数据存储
然而，没有任何通过互联网传输的方法或电子存储方法是100%安全的。虽然我们努力使用商业上可接受的手段来保护您的个人信息，但我们无法保证其绝对安全。
6. 数据保留
我们仅在实现本隐私政策中概述的目的所需的期限内保留您的个人信息，除非法律要求或允许更长的保留期。具体而言：
- 联系表单提交在与我们的最后一次互动后保留最多2年
- 服务相关记录在业务关系存续期间加3年保留
- 分析数据以匿名形式保留最多3年
- Cookie数据根据收集时指明的特定Cookie生命周期保留
7. 您的权利和选择
根据您所在的地区，您可能对您的个人信息享有以下权利：
- 访问权：您有权要求获取我们持有的您的个人信息副本。
- 更正权：您有权要求我们更正您认为不准确或不完整的信息。
- 删除权：您有权要求我们删除您的个人信息，但须受某些例外情况限制。
- 限制处理权：您有权要求我们限制对您个人信息的处理。
- 数据可携权：您有权要求将您的数据转移到另一个组织或直接转移给您。
- 反对权：您有权反对我们处理您的个人信息。
- 撤回同意权：当我们依赖同意来处理您的个人信息时，您有权随时撤回该同意。
要行使上述任何权利，请通过 support@rengke.shop 联系我们。我们将在30天内回复您的请求。
8. 第三方链接
本站可能包含指向非仍克尔景拥有或控制的第三方网站或服务的链接。我们无法控制且不对任何第三方网站或服务的内容、隐私政策或做法承担责任。您应该查看您访问的任何第三方网站的隐私政策。我们强烈建议您阅读您访问的任何第三方网站或服务的条款和条件以及隐私政策。
9. 儿童隐私
本站和服务不面向18岁以下的个人。我们不会故意收集18岁以下儿童的个人信息。如果您是父母或监护人，并认为您的孩子向我们提供了个人信息，请通过 support@rengke.shop 联系我们，以便我们采取适当的行动。
10. 国际数据传输
您的信息可能被传输到并保存在您所在州、省、国家或其他政府管辖区之外的服务器上，这些地方的数据保护法律可能与您所在管辖区的法律不同。如果您位于中国境外并选择向我们提供信息，请注意我们将数据传输到中国并在那里进行处理。您对本隐私政策的同意以及随后提交此类信息，代表您同意该传输。
11. 本隐私政策的变更
我们可能会不时更新我们的隐私政策。我们将通过在此页面上发布新的隐私政策并更新本政策顶部的"最后更新日期"来通知您任何变更。建议您定期查看本隐私政策以了解任何变更。
12. 联系我们
如果您对本隐私政策有任何疑问，请通过以下方式联系我们：